Harvard Macy Community Blog

Fostering the ongoing connectedness of health professions educators committed to transforming health care delivery and education.

The “Heron 8” – 3 Things and 5 Communities – Even More Relevant During COVID-19

 One may ask what the “Heron 8” is and why the relevance especially in this time. In simple mathematic terms, the “Heron 8” encompasses what we all need in our life’s journey – 3 things and 5 communities to thrive. The summation of these constructs is 8. The suffering is acutely seen in the patients I care for  in my professional life as an Emergency Physician in a busy inner-city Emergency Department. An Emergency Department that cares for patient’s primarily of lower socioeconomic status who are predominantly people of color. People who look like me.

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Guest — carolyn meltzer

Heron 8

The Heron 8 is a wonderful framework for connecting and truly seeing our patients, especially at this challenging time. Thank you,... Read More
Tuesday, 14 July 2020 5:05 PM
Guest — Harriette Mostert

Valuable for school contexts

Dr. Heron, thank you for this succinct way of assessing human flourishing. It can help me see things with empathy when working wi... Read More
Thursday, 16 July 2020 4:04 PM
Guest — Shery Heron

With appreciation

Thank you Carolyn and Harriette. I am delighted you find the concept useful. My best. Sheryl
Friday, 17 July 2020 12:12 AM
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July 2020 #MedEdPearls:The HyFlex Option - Designing Course Delivery in a Time of Known Unknowns

In HyFlex courses, students can decide for each and every class meeting, group activity, assignment and assessment whether to sit in the classroom, join via videoconference in real-time, or complete online activities later. The HyFlex model offers institutions and programs the flexibility to deliver educational experiences as safely as possible and enhances their ability to pivot to remote teaching and learning quickly, if needed.  

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Promoting Wellness for Educators During Uncertain Times

Health professions educators are navigating multiple roles in dealing with the COVID-19 pandemic. Many serve in clinical roles involving direct patient contact. Many serve in administrative roles making difficult decisions about how care will be delivered. And all serve as educators responsible for helping our trainees manage this stressful time.

There are many strategies educators can use to increase mental wellness for themselves, their colleagues, their loved ones, their trainees, and their patients. The strategies articulated below can be used by educators and trainees. 

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Building a Culture of Caring in the C-suite

 

As a novice healthcare manager, I recall the shock I felt after my supervisor screamed at me for no apparent reason. She then called another colleague and told him how horrible she felt but she never apologized to me. As I progressed to C-suite leadership, I realized I had the power to model the behaviors I wanted to see. The Joint Commission Sentinel Event on Harassment warned of behaviors that can undermine a “culture of safety.” Disruptive behaviors such as verbal outbursts, uncooperative attitudes, refusing to complete assigned duties, and intimidating behaviors such as physical threats undermine the safety of our team and our patients. Since the #MeToo movement and resulting Time’s Up and Time’s Up Healthcare campaigns, we are beginning to see more research on the types of harassment that create unsafe work environments for our patients and employees. Most recently, Dr. Esther Choo and colleagues published “Sexual Harassment between Health Care Workers and Safety Culture,” identifying cases of sexual harassment and their impact on staff and patient safety. There seems to have been little progress made toward the national high reliability healthcare system we strive to become but we have the power to change this.

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Tiffany A Love

It's complicated

Lisa, I agree. I know this scenario gets complicated if the person who is displaying misconduct is on the Board of Trustee... Read More
Monday, 29 June 2020 6:06 PM
Guest — Lisa Tener

Commitment from the C-Suite Ne...

I find this point especially crucial: "Any leader that intentionally ignores the misconduct is ultimately complicit in the resulti... Read More
Saturday, 27 June 2020 12:12 AM
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The Harvard Macy Institute Podcast: Silver linings – Leadership and Innovations for Health Professions facing the COVID-19 pandemic

The COVID-19 pandemic has been a challenging time for healthcare and for health professions educators. But there are opportunities for innovative approaches to our clinical and educational work, and for reflection on the systems of training and workforce development. The pandemic has brought a sharp focus on leadership and change.

In episode #4 Victoria Brazil speaks with Professor Liz Armstrong, Director of the Harvard Macy Institute, about ‘silver linings’ – the opportunities for innovation and creativity – from the challenges of the COVID-19 pandemic. Liz describes the plans for running the June Leaders program online, and how interactivity and small group work are being supported. She tells us about a preliminary exercise the scholars have completed – focused on their own ‘silver linings’ – and how (paradoxically) ‘staying at home’ seems to have fostered more community, collaboration and patient focused care. And finally – Liz and Vic ponder on broader issues of change and innovation in healthcare, and take lessons from Elon Musk and SpaceX !

Watch out for new episodes this year which will be announced on our blog and our Twitter, LinkedIn, and Facebook social media channels.

Did you know that the Harvard Macy Institute Community Blog has had more than 220 posts? Previous posts have included interviews with Alice Fornari, Louis Pangaro, and Victoria Brazil!

 

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